UX Research

Internship

Responsibilities

• Help launch OffWeGo  by conducting user experience testing with groups of students

• Recruiting for and coordinating user research studies, including creating recruiting plans, posting ads, phone screening candidates, scheduling sessions, and coordinating incentive payments.

• Assisting with research analysis, including shadowing user research sessions, note taking, and editing.

• Providing on-site support for client workshops including setup and facilitation assistance

• Supporting research project efforts, including peer reviewing plans and deliverables and assisting with projects as needed.

•  Planning and coordinating user research projects

• Additional project tasks as needed

• Test user experience and give feedback on products under development

• Contribute to test plan development and revisions

• Monitor, measure, and recommend software improvements where needed

Requirements

• Passion for off-campus studies/study abroad

  • Desire to study abroad or experience studying abroad

• Proficient in Microsoft Office (Word, PowerPoint, Excel) and Google Suite (Docs/Slides/Sheets)

• Self-motivated

• Committed to dedicating minimum of 10-15 hours a week on projects

• Creative and comfortable taking creative liberty in the formatting process 

• We are particularly interested in candidates who demonstrate confidence, self-sufficiency, competency in conducting independent research and analysis.

• A keen interest in higher education and ed-tech

• Enjoy working in a fast-paced environment

• Strong verbal and written communication skills

• Understand the fundamentals of user-centered design

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Preferred

• Experience studying abroad preferred but not required

• Involved in campus community

By the end of the internship The Intern will:

• Gain hands-on entrepreneurial experience with a start-up in Washington DC

• Experience the practical challenges of working in a start-up environment

• Learn how to leverage their academic strengths and personality, and network to add value OffWeGo

• Have a well-rounded view of the pros and cons of working in a start-up environment

• Have an understanding of the structure of the industry that OffWeGo is operating in, its competitive landscape, and changing dynamics

• Have gained experience working in a start-up environment characterized by fluid job descriptions, changing priorities, flat hierarchies, and high requirements on flexibility and engagement

• Have gained experience with the difficulties in managing time and expectations, negotiating tradeoffs, and prioritizing tasks in an ever-changing environment

• Be able to reflect on their personal and professional abilities

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REMOTE OK -- This is an unpaid position, depending on institution and requirements, college credit can be awarded.

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OffWeGo is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. OffWeGo does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.

• Job Types: Part-time, Temporary, Internship